Tag Archives: Northwest Dispute Resolution Conference

“I’m Sorry” – Does it Calm the Waters or Fan the Flames?

Posted on June 15, 2012 by Gary Harper, The Joy of Conflict Resolution

I had already decided to blog on apologies when this headline jumped out at me over breakfast. The newspaper article referred to a high-profile case in which Robert Picton was convicted of murdering numerous sex-trade workers in the Vancouver area … Continue reading →